🌷 Frequently Asked Questions 🌷
🌸 What is your shipping and return policy?
the In-Stock products available in New York & Las Vegas warehouse, are dispatched within 1-3 business days and usually arrive in 3-7 days.
If a color is temporarily out of stock, your order may take a few extra days to restock and ship. We'll email you a shipment notification, so please double-check your email address at checkout.
and we offer a 30-day return policy for unused items in original packaging.
🌸 Do you offer free shipping? How long does delivery take?
Yes. Free shipping on orders over $30.
Orders ship from our New York warehouse. In-stock items are dispatched within 1-3 business days and usually arrive in 3-7 days.
🌸 How can I track my order?
Once your order has been dispatched, you will receive an email confirmation with your carrier tracking number and status link.
📩 Or you can email us at: blissbutterfly.brand@gmail.com
💳 What payment methods do you accept?
We accept the PayPal, No PayPal account? You can still check out as a guest using your credit or debit card—no PayPal account required.
🌸 Are the plates dishwasher safe? How do I clean them?
Yes, they are dishwasher safe. The smooth glazed surface also wipes clean in seconds by hand, which is handy for wet food.
💳 Why did my PayPal payment fail?
Most failed payments are declined by the card issuer, not by our store, and this happens more often with online or international purchases. Your order has not been placed and you haven’t lost any money.
🍁🌷 What can I try?
- Use a different card, or pay with your PayPal balance or linked bank account.
- If you have a PayPal account, log in and pay through PayPal instead of the card form.
- Contact your bank or card issuer, and ask whether they blocked an online or international transaction. They can approve it for you.
- Make sure your billing address matches the address on your card statement exactly.




